What We Collect and Why We Collect It
When you open a bd11 account, we collect the details you submit during registration — your name, contact information and the payment method you link, whether that is bKash, Nagad or Rocket. Each time you fund your account, our system logs the wallet type, transaction reference
-
1
and amount so we can reconcile your balance and resolve any payment queries quickly. If you reach our support team by chat or email, the conversation is stored for follow-up and quality purposes. We also collect technical data: your device type, browser, IP address and session
-
2
timestamps. This helps us keep your account secure and detect unusual login attempts. Cookies track your session state so the lobby stays responsive when you switch between sports and table games on the same visit. We do not sell your personal data to third parties. Data
-
3
shared with payment processors — including bKash, Nagad and Rocket — is limited to what those processors need to complete your transaction. Retention periods vary by data category; account data is kept while your account is active and for a reasonable period after closure, as required
-
4
by applicable rules. Your eligibility to use the platform depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.